The Challenge: Too Many Brands & Not Enough Backing
Matt Hershberger was frustrated. Matt, a battery installer and owner of InnoEnergy, could not get his solar battery suppliers on the phone when things went wrong. He tried multiple companies, only to run into the same issue: unresponsive suppliers who could not help him.
He knows how much battery design impacts customer satisfaction and installation efficiency. Just as important: the support, responsiveness, and trust of the company. After trying multiple lithium brands, he switched to Rubix Batteries. Today, Rubix is his top-selling battery and his most frequent recommendation.
Why Rubix: A Local Partner Who Picks Up the Phone
Rubix works differently. They solve problems like partners. Whenever Matt had an issue, they offered options: a refurbished replacement, repair parts, or reimbursement.
“They handled each situation based on what made sense.”
Every time there’s a problem, Matt gets real help and real answers. Like when a battery with a loose internal bolt was diagnosed, repaired, and returned quickly.
“Anytime something happened, they handled it quickly.”
These Are People Who Understand the Job Site
Traditional setups require racks and cabinets that add 40–60% of labor time. Rubix changed that. Their batteries stack, dramatically reducing prep and simplifying add-ons later.
“The stacking feature was a game changer.”
Stacking also reduces risks from moisture, pets, or accidental damage. These are real-world concerns that matter for residential and commercial installs. Matt, who has built battery systems himself, recognizes the level of engineering thought behind Rubix stacks.
The Result: InnoEnergy’s Top-Selling Storage Solution
Because Matt has built batteries, he knows what makes a good battery. He trusts Rubix’s design and longevity. The combination of installer-friendly design, responsive support, and consistent quality has made it the easy choice for Matt.
“They’ve put a lot of thought into the design…I believe they’ll last long-term.”
That quality pays off. Rubix is now InnoEnergy’s top-selling storage solution.
Ready to See Why Installers Choose Rubix?
Talk to our team about how Rubix Batteries can simplify your installs and strengthen your customer relationships.
Matt Hershberger, Owner, InnoEnergy
Oversees installations, servicing, troubleshooting, and customer relationships